Well, I just was scammed in April, the same way as everyone else. My wife and I were heading to NY so we bought tickets to see Wicked on 5/17/08 for the 05/25 show, supposed to ship next day, and never shipped.
I tried to contact them for about 3+ hours on 5/23 and nothing...so I canceled the order and contacted my credit card company. They got paid, and I never received the tickets. Now they have a court summons saying I owe them more money...LOL.
I contacted my lawyer and he is going to sort it out...use Stubhub, they do not have these issues.
I am an avid internet shopper and I have never had this happen to me before...their site looks good, it has all the right certifications, etc...but it is a scam, don't take a chance.