As of now, I have spent over $600 without evidence of tickets being sent (for Wicked). My story is the same as all the others.
I was charged same day April 16, 2008.... no tickets as of today (5/6/08). I've made several attempts over the past 2 wks to contact someone. I finally got through today, by the grace of God.
My calls up to this point were unanswered, you can't get through, it says "invalid entry" for every extension you try. The live chat is a joke, no one ever picked-up. And 2 emails were bounced back to me. I finally talked to Brandon at ext.226.
He appeared to be helpful, but said the vendor does not have my tickets, and he will personally work on it. We'll see..... I'll update this site according to what happens. the show is next week.
I'm not too hopeful. Denise, NH