Not resolved

I was attempting to get George Straight tickets for my mother for her birthday. I saw some great seats on, and bought them to the tune of $453. My card was charged immediately, and I wanted and waited and waited. Numerous calls were either disconnected or left on hold. Messages were not returned.

I finally was able to get through to a person, and after a "Event tickets please hold" I was put on hold for another 30 minutes. She finally came back, I explained my situation and gave my order number and my name. She went off for a good 15-20 minutes to find my order.

When she returned, I was told that the tickets were already sold before my order got through. Yet I was NEVER told this, and my account was charged $453. I was told I would get a full refund in 48-72 hours, or they can find something for me at the same price. I elected for the refund. As of right now, I am waiting on the said refund.

If I don't get my $500, I will definitely go to the BBB about this scam.

I am pissed, to say the least.

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